Legal

Privacy Policy

Last updated: October 2026

Bastco Contracting Ltd. (“Bastco”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through bastco.ca, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

Information we collect

Information you give us. When you fill out our contact form, call or email us, we collect the details you choose to share, such as your name, company or property management firm, email address, phone number, property address and a description of the work you need.

Information collected automatically. Like most websites, bastco.ca and our hosting provider record basic technical information when you visit, such as your IP address, browser type, pages viewed and the date and time of your visit. This is used to keep the site secure and working properly.

Website analytics. We use Google Analytics to understand how visitors use our website, such as which pages are viewed, how long visitors stay, the type of device used and general location (city or region). Google Analytics uses cookies, and the information is processed by Google and may be stored outside Canada. We only use this information in summary form to improve our website; we do not use it to identify you. You can opt out of Google Analytics by installing Google’s opt-out browser add-on.

Cookies. Our site uses cookies that are needed for it to function, to protect it from spam and attacks, and for analytics as described above. Our contact page includes an embedded Google Map, and Google may set its own cookies when it loads. You can block or delete cookies in your browser settings; some features may not work as expected if you do.

How we use your information

  • To respond to your enquiry, provide quotes and schedule work
  • To deliver, invoice and follow up on the services you request
  • To understand how our website is used and improve it
  • To keep our website secure and prevent spam and fraud
  • To meet our legal, insurance and accounting obligations

We do not sell, rent or trade your personal information.

Sharing your information

We only share personal information when it is needed to provide our services or required by law. This may include trusted service providers who support our business (for example, website hosting, analytics, email and accounting providers), subcontractors working on your project, our insurers, or authorities where disclosure is legally required. Anyone we share information with is expected to protect it.

Some of our service providers may store information outside Canada, including in the United States, where it may be subject to the laws of that country.

How long we keep it

We keep personal information only as long as needed for the purposes above, or as long as required for legal, tax and warranty reasons. After that, it is securely deleted or destroyed.

How we protect it

We use reasonable physical, administrative and technical safeguards to protect personal information, including a secured website, access controls and security monitoring. No method of transmission over the internet is completely secure, so please avoid sending sensitive information (such as banking details) through our website form.

Your choices and rights

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it (subject to legal or contractual limits). To make a request, contact us using the details below. We will respond within the timelines set by law.

Links to other websites

Our site may link to other websites, such as Google Maps or accreditation bodies. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.

Contact us

If you have questions about this policy or how we handle your personal information, please contact:

Bastco Contracting Ltd.
#105B – 2915 21st Street NE
Calgary, AB T2E 7T1
Phone: 403.671.4578
Email: info@bastco.ca

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.